I’d like to think that my issues with a certain telecommunications monopoly were unique. Unfortunately, my businesses seem to be a few among thousands that have been completely ignored when it comes to catastrophic and chronic IT issues. I’ve been through 3 different providers in 5 years for my internet and phones and Nick & his team are the first to actually give a damn. Any time of day, his team is there to fix any issue we have. While I was literally told some of my issues were “a needle in a haystack” and that I’d just have to change my number and account by the biggest providers, Nick took the time and effort to sort through all the issues we’d been forced to put up with for years and found solutions for each. I couldn’t recommend Nick and his team enough if you’ve absolutely had it with the bigger IT providers.